1. Introduction

Welcome to Garmentguardpro (operated by EQUIPSTORE CREATION, registration number: FR60851778647, with its registered office at 87 Rue du Molinel Bâtiment B, 59700 Marcq-en-Barœul, France). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (www.garmentguardpro.com) and tell you about your privacy rights and how the law protects you.

2. Data Controller

The data controller responsible for your personal data is EQUIPSTORE CREATION. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details set out below:

Company Name: EQUIPSTORE CREATION

Email: nurture@garmentguardpro.com

Phone: +33 320209010

Address: 87 Rue du Molinel Bâtiment B, 59700 Marcq-en-Barœul, France

3. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data: includes first name, last name, username or similar identifier.

Contact Data: includes billing address, delivery address, email address and telephone numbers.

Financial Data: includes payment card details. Please note that all online transactions are processed securely by our third-party payment processor, Stripe. We do not store full credit or debit card details on our servers.

Transaction Data: includes details about payments to and from you and other details of products you have purchased from us.

Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

Usage Data: includes information about how you use our website and products.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you (e.g., fulfilling orders for garment care tools).

Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Where we need to comply with a legal obligation.

5. Disclosures of Your Personal Data

We may share your personal data with the external third parties set out below for the purposes outlined in this policy:

Payment Processors: We utilize Stripe to process payments securely. Your financial data is transmitted directly to Stripe, governed by Stripe’s privacy terms.

Service Providers: Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers based in France and the European Union who provide consultancy, banking, legal, insurance and accounting services.

Law Enforcement: HM Revenue & Customs, regulators and other authorities based in France and the European Union who require reporting of processing activities in certain circumstances.

6. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

Transaction and Financial Records: In accordance with French commercial and tax regulations (such as the French Commercial Code and Tax Code), invoices, transaction data, and associated customer records are retained for a period of 10 years from the end of the relevant financial year.

Account and Communication Data: Correspondence and account profiles are retained for the duration of the customer relationship and for 3 years following the last active interaction for marketing or customer service management purposes, unless a longer retention period is required by applicable law.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

Request access to your personal data.

Request correction of your personal data.

Request erasure of your personal data.

Object to processing of your personal data.

Request restriction of processing your personal data.

Request transfer of your personal data.

Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us at nurture@garmentguardpro.com.

8. Data Security

We have put in place appropriate security measures to prevent your personal dat from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.